Visitor Services

Visitor Services

The dedicated Visitor Services Team goes above and beyond to provide exceptional customer service and create a memorable experience for all members and visitors. Comprised of a mix of full-time staff and enthusiastic part-time high school and Montana State University students, this team is committed to ensuring your visit is nothing short of excellent.

Whether you're purchasing admission tickets or memberships, the team is there to assist you with a friendly and efficient service. They are knowledgeable about the different offerings and options available, helping you choose the best fit for your visit. Their attention to detail and professionalism ensure a smooth and hassle-free ticketing process.

Furthermore, the team is readily available to answer any questions you may have during your visit. From inquiries about show schedules and planetarium programs to general museum information, they are well-informed and eager to provide helpful and accurate responses. Their expertise and enthusiasm for the subject matter enhance your understanding and engagement with the exhibits and shows.

In addition to assisting visitors, the team also takes on the responsibility of making important announcements to ensure everyone is informed about show times, special events, and any relevant updates. Their clear and friendly communication ensures that you don't miss out on any exciting opportunities during your visit.

Most importantly, the team's primary goal is to ensure that you have a wonderful experience at the museum. They are attentive to your needs and go the extra mile to make your visit enjoyable and memorable. Their warm and welcoming demeanor creates a welcoming atmosphere, making you feel valued and appreciated as a visitor.

The combination of full-time staff and passionate students ensures a high level of customer service and satisfaction. Their commitment, knowledge, and dedication contribute to an exceptional visit, leaving you with a lasting impression and a desire to return for more captivating experiences.